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Christopher M. Smith, RN's avatar

Excellent article, Jim. I agree that staffing, regulation, and fraud remain significant challenges, but I would add another headwind that doesn't receive enough attention: caregiver education.

As our veteran population continues to age, many caregivers enter hospice and senior care with little understanding of military culture, trauma, identity, or the emotional experiences that often surface near the end of life. Clinical skills are essential, but they're only part of providing exceptional care.

When caregivers understand who the person was before they became the patient, communication changes, trust develops more quickly, and care becomes more personal and dignified.

I believe the future of hospice isn't only about solving workforce shortages—it's about equipping the workforce we already have with the education and perspective to deliver deeper, more compassionate care. Investing in caregiver development may be one of the most impactful long-term solutions our industry can make.

Thank you for continuing to highlight the conversations that matter.

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